How to automate business processes in an enterprise using RPA tools?
Robotic Process Automation can optimise and automate your business processes.
Robotic Process Automation (RPA) plays a unique role in digitalization because it allows existing business processes to be automated. The developed software imitates the behavior of the individual user.
For this reason, RPA is incredibly user-friendly and easy to use but requires standardized processes and initial investment to set up automation.
The 3 most popular RPA tools are:
The following 10 business processes are predestined for automation using RPA.
RPA for Web Scraping
Web scraping is a well-known method of data collection. A defined code searches various homepages and extracts the required data.
But in recent years, so-called captchas have restricted the technology. Using RPA, data can now be collected more efficiently and intelligently.
The software acts like an intelligent data extraction software that can convince high performance and ease of use. RPA can be used to obtain essential data for planning projects or for acquiring new customer groups.
RPA for Processing orders
The processing of customer orders can also be automated using RPA. As a rule, an order process is a standardized process that includes sending an order confirmation, a payment request, printing a delivery note, creating the invoice, and sending it to the customer.
The individual steps can be automated quickly and easily using RPA. Besides, the software can adjust the current inventory, so that repeat orders are automatically initiated. Furthermore, the logistical steps can be optimized through intelligent storage systems.
RPA for Processing Customer Inquiries
Customer inquiries take a lot of time in day-to-day business. Structured processes that enable the use of RPA are all the more critical.